Victoria 4 Puerta del Sol

The staff, especially Adrian, were all fantastic; they're help with everything, from checking in to advice about the local area, made the city break wonderful. The breakfast was very good, great range of choice and very friendly staff who kept the breakfast well stocked. The location was perfect for experiencing Madrid life, its people, its culture and its food. Everything is within about 1-20 minute walk. The rooms were clean, roomy, air-conditioned and I would recommend a room with balcony and street view.

Great location, room was clean and the bed was comfortable.

the location is very conveniently situated, near the centre, it’s about a 10 min walk to 2 different metro stations and a 15-20 min walk to the centre. the rooms looked better than in photos. the ceiling is tall enough so you don’t feel suffocated and the view is very nice. the bathroom is also spacious, it looked smaller in the picture but it’s actually great. we had both a toilet and bidet and bathtub. the beds were comfortable, water pressure was very good, we had hot water, towels were clean and the AC worked well. it’s true that at night it can get a bit noisy outside due to the fact that there are plenty of bars and restaurants on the ground floor, but we slept with closed windows and the noise didn’t bother us anymore. the staff is very nice, super helpful. it’s a great thing that they have 24h reception, you can come in late at night and someone will always be there to open the hotel door. didn’t need too much assistance, as we only stayed in the hotel during the night to sleep.

Excellent location. Within walking distance to shops, dining and the Metro. Staff were very friendly and helpful.

It has a traditional, Spanish feel, staff was very accommodating and patient, and is centrally located. perfect for us.